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  1. BoilerJuice
  2. Connected

Connected

  • What if I do nothing?
  • Why are you placing an order when I have recently had one?
  • I've read this email after the cut off time, what do I do?
  • Why am I receiving this email?
  • I pay monthly, so why are you asking for a top-up payment?
  • Am I able to place my own order?
  • What is BoilerJuice Connected?
  • How does the Connected Monitor work?
  • I have poor mobile phone signal, can I still use the Connected Monitor?
  • What will Connected cost me?
  • Why do my monthly payments work out more than my usual oil costs?
  • Will my monthly payments ever change?
  • Will you review my monthly payments if I'm paying too much / too little?
  • Is Connected value for money?
  • Will I still need to place my own oil orders?
  • How long is the Connected contract?
  • Where is my Connected Monitor?
  • How do I install my Connected monitor?
  • I've installed my Connected monitor, what happens now?
  • My monitor is on my tank but nothing is happening, what should I do?
  • I have joined Connected but have not received my monitor
  • Why have I received an order confirmation email when I did not place this order?
  • Can I change the date of my monthly payment?
  • I cancelled my Direct Debit in error, can this be reinstated?
  • I'm moving house, what do I do about my Connected service?
  • Am I able to cancel my Connected contract early?

BoilerJuice is a wholly owned subsidiary of Welsummer Limited which is entirely independent of any heating oil company.

Registered Office: Suite 1 Clare Hall St. Ives Business Park, Parsons Green, St. Ives, Cambridgeshire, England, PE27 4WY.

Registered in England (Company No: 5345637). © 2004-2017 BoilerJuice Ltd. All rights reserved.

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