The amount of any under-delivery will be credited to your 'Tank Account' and can be deducted from future orders. You can see this by logging onto 'My Account'. If you would prefer to have the money refunded to your account you can do this from your 'My Account' area once the delivery has been confirmed by the Supplier.
Articles in this section
- Check my order status
- I received a notification that my delivery was coming today, but it hasn't arrived. What do I do ?
- When will my oil be delivered?
- The Supplier Did Not Deliver the Full Order
- I Need a Delivery Earlier Than the Time Stated on the Order Confirmation. What Can I Do?
- How Do I Know How Much Oil was Delivered?
- I Have Difficult Access, Can You Send More Than One Person?
- Which Supplier Will Deliver My Oil?
- Who Is Responsible for Delivery?
- Do I Need to be at Home When You Deliver?