The monitor is fitted with a sim card which is not dedicated to any one mobile phone provider but is constantly searching for the strongest signal in the area to ensure a reliable service.
If the monitor does struggle to receive a signal, we do have other options:
External Antenna monitor – this monitor is fitted with an external antenna which can boost the signal range. In most cases where signal is limited, this option resolves any loss of signal.
Wifi enabled monitor – this monitor is provided with a Receiver which is placed by, and connected to, your home broadband router. The monitor then uses your home broadband for signal, rather than a mobile phone signal.
If we see that your monitor is struggling for signal, the other options will be discussed with you.