Don’t worry, the first step is to check that the activation button on the monitor has been pressed?
The next step is to log into your BoilerJuice.com account, click on My Tank, and complete the required information. It usually takes about 24 hours the oil level reading to update.
If there still seems to be a problem, please contact our friendly Connected Team who will be able to investigate and resolve the issue for you. The Connected Team can be contacted on 03330 162 099 or on email at connected@boilerjuice.com