You only need to be at home if the driver is unable to access to your tank without you being there, or if you keep your tank locked. If you wish to be there please put "PHONE BEFORE DELIVERY" in the box marked "Delivery information for driver" when you place your order. If you do not request this you will not be contacted prior to delivery.
Articles in this section
- Check my order status
- I received a notification that my delivery was coming today, but it hasn't arrived. What do I do ?
- When will my oil be delivered?
- The Supplier Did Not Deliver the Full Order
- I Need a Delivery Earlier Than the Time Stated on the Order Confirmation. What Can I Do?
- How Do I Know How Much Oil was Delivered?
- I Have Difficult Access, Can You Send More Than One Person?
- Which Supplier Will Deliver My Oil?
- Who Is Responsible for Delivery?
- Do I Need to be at Home When You Deliver?