Group Savings and under-deliveries are credited to your account. This money can then be used towards future orders. However, if you would prefer to have the money back on your card please log onto your account and go to the 'Tank Account' section where you will be able to refund it back to your card.
Articles in this section
- The Supplier Did Not Deliver the Full Order
- I've Ordered More Than My Tank Will Hold
- Will I Pay More Per Litre if the Tank Will Not Take the Full Order?
- I Would Like to Cancel My Order. How Do I Go About That?
- I've Cancelled My Order So Why is My Payment Still Shown on My Credit/Debit Card Account?
- I Have Not Received a Refund for My Under-Delivery / Group Saving Back to My Card.
- Why Has My Refund Not Gone Back to the Card I Placed the Order On?