Once an order has been cancelled the money is automatically refunded back to your card. However, it may take up to 5 working days before this shows on your statement. This is the time it takes to go through the banking system and is beyond our control.
Articles in this section
- How can I refund my tank account balance back to my card?
- The Supplier Did Not Deliver the Full Order
- I have ordered too much oil... will I receive a refund?
- Will I Pay More Per Litre if the Tank Will Not Take the Full Order?
- I would like to cancel my order. How do I go about that?
- I've Cancelled My Order So Why is My Payment Still Shown on My Credit/Debit Card Account?
- I Have Not Received a Refund for My Under-Delivery / Group Saving Back to My Card.
- Why Has My Refund Not Gone Back to the Card I Placed the Order On?